Q&A from the Funding Information Session on Wednesday 28 August
1. Are organisations expected to help participants fill in the registration forms?
A. ABC do expect projects to assist participants with completing the registration forms, if necessary. For the Common Measurement Framework forms (outcome evaluation form –see Appendix A) participants are expected to completed these themselves.
2. Have there been issues with people not wanting to give personal data?
A. No one has to give personal data they can tick ‘prefer not to say’. If a worker or volunteer is positive about the data collection, then it tends to be good, if a worker is negative ‘this is a beastly form, sorry I have to give it to you’ they aren’t.
3. What if a person registers as a really lonely on the outcome evaluation forms – Does the ABC programme do anything with that information other than for research purposes.
A. A low score would not trigger a safeguarding concern. But if someone wrote on the form that they were being abused or another safeguarding concern, ABC would take action.
4. What are the main issues in obtaining data?
A. It takes time for workers to collect data, to distribute the forms or help people fill them in. Groups must factor this in when they make their applications; they will need resource to do this.
5. What is the purpose of collecting data?
A. The national lottery community fund is analysing the data across the 14 areas. It will be able to analyse which sorts of intervention make the biggest difference to which sorts of people. Locally we can give back the data to projects showing that they make a difference to the older people they work with.
6. Is there a financial cap on organisations wising to apply?
A. There is no financial cap.
7. Is there a lot of requests for evening activities?
A. Some older people don’t want to go out in the evening, but some ask for evening activities as currently the majority of free activities take place during the day until 4pm. They has been a demand for weekends activities as this is when some people can feel most lonely.
8. Is there any help /support for Outreach?
A. ABC has a team of outreach workers, they can work with projects on specific outreach tasks on a short term basis.
9. If we recruit new people and then they sign up with other ABC projects – what happens?
A. People do attend more than one ABC activity. They count separately towards each project, however ABC uses a central data-base to record all participant details, so we know if people belong to more than one ABC funded project and report this to the national lottery community fund. We would encourage people to join different groups.
10. How is consent collected from participants?
A. The registration form and CMF outcomes form both have separate consent statements which need to be signed by participants which ensure they are clear about what is being done with their data.
11. Is there any best practice on the ‘Warm Welcome’ on meeters and greeters being young people or peer older people?
A. All projects have their own ethos, the programme has good examples of both. It is important to have welcoming people in a group, rather than how.
12. Why do we need ABC activities in the Gospel Oak and Haverstock area?
A. Prior to Ageing Better in Camden starting, a proto-type ‘social isolation index’ was developed to use census and health data to discover which Camden wards were most likely to have lonely older residents Gospel oak and Haverstock’s data suggested they were one of the 4 areas most likely to have lonely older people.
13. As it may not be easy for some participants to get to activities – How does the Support for Transport work/ how do you apply?
A. Older people can apply for a Taxi Card, Dial-A-Ride or plus bus from Camden Councils Accessible Transport. Age UK Camden may be able to support some individuals with this.
14. Do organisations need to be based in Camden?
A. No, but they will need to provide their activities in Camden.
15. Our project already has an older people’s manager, what we really need is an administrator and support. Can this money go to that?
A. The project budget has to reflect the delivery. So although there will be admin involved in the project, and this needs to be taken into account especially with the data collection required, the project budget needs to reflect the overall spend so that would normally include activity costs, salary costs for a worker facilitating activities as well as admin.
16. Monitoring and sharing learning
A. The project will be expected to come to 3 delivery meetings in the year to share learning. They will have to submit their actual spend quarterly and have two 6 monthly meetings with a pre-filled in monitoring form. The project will be expected to put their demographic data onto the shared database once a month. The project will be expected to hand out outcome evaluation questionnaires for older people to fill in and return to ABC in a stamped addressed envelope.
17. Is training provided to use CLOG?
A. Yes – ABC provides free training.
For further information - please refer to the presentation slides used during this session.